Will Social Network Background Checks Turn Free Speech into Secret Speech?

Many are very comfortable carrying on a spirited debate on Facebook, Twitter or via comments to a Blog post and it is a very effective way for people to share ideas.  But, here’s the wrinkle…  Companies are now using social networks and the Internet as part of their background screening process.  On the surface this seems reasonable and logical, but this got me wondering, where could this ultimately go? 

Well it turns out it is all ready well on its way.  A Harris Poll cited in a NY Times Blog/article says that 45% of employers surveyed use Social Networks to check backgrounds on prospective employees and 35% decided not to offer a candidate a job based on information found on Social Networks. 

I understand the need, even the responsibility, of an employer to do a reasonable background check on prospective employees.  The need for this is pretty obvious, a company, school, church, or other organization has a responsibility to their customers, students, congregation, and employees to provide a safe environment and to hire well qualified employees, but can background checks go too far and even put the company at risk for litigation? (see links below to Blogs from labor law attorneys and HR professionals about this)

In the past a discussion amongst friends about politics, religion, immigration, gun control, healthcare, gay rights, gay marriage, sports, celebrities, and even jokes were verbal and therefore somewhat private since they were not accessible to the public at large.  Today, social networks such as Facebook, Twitter, LinkedIn, and MySpace allow us to maintain our friendships across long distances, even across the globe.  We use these networks to chat with our friends like we did years ago face to face or on the phone, but now the conversation is 24/7 spanning large distances, and much larger groups.  All of this is great except for the fact that these conversations that seem private are not.  Many of these conversations are effectively on a billboard (e.g. Twitter, Blogs, and LinkedIn groups) for the public to see if they only look in the right place and even conversations on Facebook amongst “Friends” are not strictly private and with some work can be found.   In fact several companies are now offer social network background checks for as little as $24.95

There are other things about social networks that could be misused by employers, organizations, even the government. 

  • What about your membership in Facebook fan pages, groups and LinkedIn groups? 
  • What about the potential of monitoring blog comments, group comments, Facebook and Twitter posts?   

So here are the burning questions…

  • How can there be “Free Speech” if employers and prospective employers are monitoring social networks? 
  • How can there be a public debate if it may impact your job or career? 
  • Can people speak freely under their own name knowing that their employer or prospective employer may be listening in?  Will this drive people to publish comments under pen names?
  • Would joining a particular group on Facebook or LinkedIn cost you that job you just applied for? 
  • How about your comments on some of the Blogs, Twitter, or Facebook, will that cost you your current job, promotion or next job?
  • Could social network background checks lead to “silent” discrimination?

George Orwell prophetically wrote about Big Brother in his classic book “1984”, the funny thing is that it may not be government or big business spying we have to worry about, the social networks we all willingly join and participate in just made just made everything public.  Who needs spies! 

Our laws about free speech, discrimination, hiring practices, etc. were written long before social networks were even contemplated and consequently do not address comments on social networks and group memberships.  It is an interesting dilemma.  On one hand, the information is public and therefore fair game for anyone to access.  The question lies in how this information is used and when or even if it is appropriate for companies and organizations to use for hiring or employment decisions. 

Is there a need for legislation to cover the use of social network information by employers, banks and credit card companies, retailers, and even the government?  The information after all is public, but even public information can be misused.  Attorneys are already Blogging about this and interestingly warning employers of the potential danger of litigation from improper use of information gathered through social networks. 

What are your thoughts on Social Media turning Free Speech into Secret Speech?  Can we really speak freely on social networks?  Hmm, might this blog post cost me in the future?  Who knows…

Links to other Blogs and articles on this:

Panel Discussion on Social Media, Background Checks and Employment Screening (HR Toolbox.com)


The Rise of the Social Media Background Check (Corra Daily Planet)


Yay or Nay on Social Media Background Checks (CrimCheck.com) 


Social Networking Sites: Savvy Screening Tool or Legal Trap? (NY Labor & Employment Law Report) 


Are Social Networking Sites Private? (Iowa Employment Law Blog)

I welcome comments on all sides of this issue and look forward to hearing from you (under your real name or a pen name).

As always I wish you the best and brightest future,

Bill Grunau

 

 

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  • 8/16/2010 9:54 PM Alexander Conroy wrote:
    Free speech also means freedom to accept the consequences of that right. It's the same online. Debate; where it's worth it.

    Keep group memberships that are agreeable with your profession, and if you must join some dastardly group, private mode it.

    "What about attorneys warning clients about discrimination litigation, what about group memberships? Can employers use this for background checks, etc?"

    Of course! Background checks are specifically for discrimination! Why else would they be done! lol. The entire process of hiring people for a job PROMOTES discrimination based on EDUCATION FIRST! Then everything else follows suit

    "Here's the question, if you are a fan of Rush, or Obama, NRA or Greenpeace should or could that cost u a job or hurt your career? "

    I think you can get fired for any of these even after you get the job, employers will just use a cover excuse. Might as well get it over with beforehand.Do you really want to work for an employer who has such different views/stances than you that it will become a problem in the future?

    It all comes down to your perception of your own public image. Not many people had to worry about this before, now they do. The whole world can seem them. Most havent ditched their childish immorality and attitude on the internet.

    Instead they allow themselves to reflect that personality to its fullest...on the world stage. Smart? No...But we tend to want to protect the not so smart right?

    People judge you by who you are, its just a fact. Who you are is a mix of things, including your looks, thoughts, social groups and especially written word. Most dont allow the brighter sides of themselves to shine through. This is a choice.

    Moreover, the problem here may be lack of education in regards to internet use and privacy. Haha, did I just say that? Seriously...does anyone really believe that what they write on the net cannot be read by anyone?

    "Actually Geilt, you are right, often background checks are a way to justify a decision already made!"

    Absolutely

    The most wonderful thing about our society is sentimentalism toward prescribed, standardized, yet veiled discrimination.
    Reply to this
    1. 8/16/2010 10:01 PM Bill Grunau wrote:
      Thanks for posting your comments, pretty cool that you clipped some of the Tweet stream from our conversation.  Even cooler that it actually made sense!
      All the best
      Bill Grunau
      Reply to this
  • 8/17/2010 2:55 AM Deepak Gupta wrote:
    I guess one has to be careful what they post online. The flip side is you can use social networks to dig dirt on your potential employer.
    Reply to this
    1. 8/17/2010 9:05 AM Bill Grunau wrote:
      That's a great point!  I love the way you turned it upside down and inside out.  Social networks give employees a way to do background checks on bosses and companies. 

      One thing that concerns me is that if companies use social networks screen for people with a certain point of view it could lead to Group Think (1984, Orwell) where companies become vanilla with little diversity and lots of uniformity.  There have been some really interesting studies showing that the highest performing teams in both creativity and productivity are highly diverse. 

      Thanks for the comment, that was a really interesting take on it.
      All the best,
      Bill
      Reply to this
  • 8/29/2010 9:06 AM Bill Grunau wrote:
    From NY Times last week, Germany is drafting a law to limit Social Media background checks. The law would allow searching professional networking sites like LinkedIn but would prohibit searches on purely social sites like Facebook and MySpace.

    Link to article: http://ht.ly/2wmzv

    All the best
    Bill Grunau
    Reply to this
  • 11/9/2010 10:09 PM Bill Grunau wrote:
    Interesting article on Mashable today, NLRB, National Labor Relations Board, ruled today that an employee that was terminated because of negative (actually foul) comments about her boss was terminated unlawfully. Good news for free speech, kind of. In this instance the comments were made on her Facebook page and other coworkers chided in. It was done on her own time and on her own computer, thus the NRLB said it was within her right to talk about wages, conditions, and her work environment.

    The NRLB stated that it depends on when and where the comments are made and the nature of the comments (which makes sense). So not all speech is protected and you can get fired if you do something really stupid (which again makes sense).
    All the best
    Bill Grunau, @own_your_future
    Reply to this
  • 7/6/2011 11:26 AM Nillhetuegugh wrote:
    Hello In my opinion you are wrong. Let's discuss it.
    Reply to this
    1. 10/9/2011 4:34 PM Bill Grunau wrote:
      Sorry for the slow reply, I would love to hear your opinion on whey you think Social Media background checks will not inhibit free speech.  Recently there have been several terminations over comments made by employees in social media.  The NRLB recently ruled that these terminations are illegal, but they have not made any rulings or comments on background checks.
      Reply to this
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